Techniques of Counseling
Directive Counselling centre around the counsellor. The counsellor, after hearing the problems of an employee, decides what should be done and give advice and suggestion to him to resolve the problem. But directive counselling seldom succeeds, as people do not wish to take up advice normally, no matter how good it might be.
Nondirective Counselling is the process of skilfully listening the emotional problems of an employee, understand him and determine the course of action to be adopted to resolve his problem. It focuses on the counselee hence it is called ‘client centred’ counselling. Professional counsellors usually adopt this method of counselling. The unique advantage of this type of counselling is its ability to cause the employees reorientation. The main stress is to ‘change’ the person instead of dealing with his immediate problem only. The non-directive counsellor deals with respect the person so affected. He takes the person as best to solve his own problems and he facilitates the person to reach his goal.
Cooperative Counselling is the process in which both the counsellor and client mutually cooperate to solve the problems of the client. It is not either wholly client centred nor wholly counsellor centred but it is centred both counsellor and client equally. It is defined as mutual discussion of an employee’s emotional problem to set up conditions and plans of actions that will remedy it. This form of counselling appears to be more suitable to managerial attitude and temperament in our country.
Among the three from of counselling, the advice offered in directive counselling considers the surface crises; the nondirective counselling goes to the underlining cause, the real crisis that leads the employee to understand his problem. It is thus suggested that nondirective to counselling is, probably, the best among the three forms.
The Myers-Briggs Type Indicator (MBTI) assessment is a psychometric questionnaire designed to measure psychological preferences in how people perceive the world and make decisions.
The Myers-Briggs personality assessment has been identifying introverts, extroverts and other personality types since 1943. Based on the theories of psychologist Carl Jung, the Myers-Briggs questionnaire has been gauging personalities through attitude, style and cultural changes occurring during the past 60 years. Many consider it an essential tool for hiring and career development. The indicator is frequently used in the areas of pedagogy, career counselling, team building, group dynamics, professional development, marketing, family business, leadership training, executive coaching, life coaching, personal development, marriage counselling, and workers' compensation claims.
Employee assistance programs (EAP) are designed to resolve problems concerning health, marriage, family, finances, alcohol, drugs, law, stress or other things that may affect an employee’s work performance. EAP programs are usually provided at no cost to employees and their dependents.